Privacy Policy

Information We Collect

When you visit herbocrest.com or interact with us, we may collect the following types of information:

• Personal Information: Name, business/farm name, phone number, email address, city/state, and message when you submit a contact or enquiry form.
• Usage Data: Pages visited, time spent on site, browser type, device type, and IP address — collected automatically via cookies and analytics tools.
• Communications: Any correspondence you send us via email, WhatsApp, or our website forms.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, product questions, and business requests.
• To send you our product catalogue, pricing information, or relevant updates if requested.
• To improve our website, products, and customer service.
• To process orders, third-party manufacturing requests, or private labelling enquiries.
• To comply with legal obligations and regulatory requirements.

We do not use your information for unsolicited marketing or sell it to third parties for advertising purposes.

Information Sharing

Herbocrest Pharma does not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: Trusted third-party services (such as email delivery or web hosting) that help us operate our website and business, bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: To understand how visitors use our site (e.g. Google Analytics). Data collected is anonymous and aggregated.

You can disable cookies through your browser settings at any time. Note that disabling cookies may affect some website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for secure data transmission.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from any communications from us at any time.

To exercise any of these rights, contact us at pharmaherbocrest@gmail.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: